Dennis Reno holds the position of Senior Vice President of Customer Experience at Cyara, a prominent Silicon Valley-based SaaS company specializing in the CX Assurance Platform sector. With a career spanning more than three decades, Reno has built an impressive portfolio as an executive leader in customer service and customer experience within renowned global technology firms such as Microsoft, Oracle, BEA Systems, ProofPoint, AT&T, Cyara, and Continental Airlines. Throughout his career, he has consistently delivered top-notch, award-winning service that fosters exceptional customer value and loyalty. Moreover, his expertise extends to effectively overseeing diverse teams, including professional services, technical support, and customer success. He stands out as a dedicated professional through his unwavering commitment to elevating customer experiences. His track record of success is a testament to his tireless efforts in ensuring that customers not only receive superior value but also develop long-lasting loyalty to the brands he has served.