Miguel del Fraile

Hotel general manager, Iberostar

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Introduction


Miguel del Fraile is an experienced Hotel General Manager with more than 20 years in the hospitality industry, having led high-performing teams across the Caribbean and Spain. Over the past 11 years, he has built his career with Iberostar Group in Mallorca, managing a diverse portfolio that includes large-scale resorts, family hotels, adults-only concepts, and luxury boutique properties.

His leadership philosophy is centred on people, culture, and service excellence. Miguel believes that strong employee engagement directly drives guest satisfaction, online reputation, and market positioning. He brings extensive expertise in hotel operations, team leadership, guest experience, and reputation management.